1. Introduction
Welcome to Gowalk, an online shop offering a wide selection of shoes for purchase within Egypt. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, or placing an order, you agree to be bound by these Terms and Conditions.
2. Acceptance of Terms and Conditions
Please read these Terms and Conditions carefully before using our website or placing an order. You must accept all of these Terms and Conditions and our Privacy Policy to use our website and purchase products from us. You can access and review these Terms and Conditions at any time on our website.
3. Products and Pricing
We offer a variety of shoes. We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that the colors you see on your screen will exactly reflect the colors of the actual products. Prices are subject to change at any time without notice. We will make reasonable efforts to ensure that the prices displayed on our website are accurate, but may correct any errors in pricing as soon as reasonably possible.
4. Ordering Process
To place an order, you must follow these steps:
Browse our website and add items to your cart.
Review your cart and proceed to checkout.
Enter your shipping and billing information.
Select your preferred payment method.
Review your order summary and confirm your purchase.
You will receive an order confirmation email once your order is placed.
5. Payment
We accept all payment methods. All payments are processed securely through our website. We do not store any credit card information on our servers.
6. Delivery
We deliver to all governorates within Egypt, except for [list any excluded areas with reasons]. Delivery costs and timeframes are as follows:
Cairo and major cities: Orders typically arrive within 1-2 business days.
Upper Egypt and remote areas: Orders typically arrive within 2-3 business days.

7. Returns and Exchanges
You may return or exchange any unworn and undamaged shoes within 14 days of receiving your order. To initiate a return or exchange, please visit our Returns & Exchanges page or contact our customer service team at [phone number] or [email address].
Returns: We offer full refunds (excluding delivery charges) within [number] days of receiving the returned item. The refund will be processed to your original payment method within 5 business days.
Exchanges: You can exchange your item for a different size or color (subject to availability). We will cover the shipping cost for the first exchange within Egypt.

8. Intellectual Property
The content on our website, including logos, images, and text, is protected by copyright, trademarks, and other intellectual property laws. You may not use any of this content without our express written permission.
9. User Conduct
You agree to use our website in a lawful and responsible manner. You agree not to:
Use our website for any illegal or unauthorized purpose.
Interfere with or disrupt the functionality of our website.
Transmit any harmful or offensive content.
Impersonate any person or entity.
Violate any applicable laws or regulations.

10. Termination
We reserve the right to terminate your access to our website or cancel your order at any time without notice.
11. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and us concerning your use of our website and the purchase of products from us. They supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

12. Modification of Terms
We reserve the right to modify these Terms and Conditions at any time without notice. You are responsible for regularly reviewing these Terms and Conditions. Your continued use of our website or purchase of products after any changes to these Terms and Conditions constitutes your acceptance of the revised terms.

13. Severability
If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

14. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Egypt. Any dispute arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Egypt.

15. Contact Information
You can contact us by:
Email: info@gowalk.com
Phone Number: 01221955086
Address: 46 El-Imam Ali, EL-ISMALIA SQUARE, Heliopolis,Egypt